The HAAA team has over 18 years experience in helping people achieve great aged care outcomes.

  • Do you need to place a loved one, friend, patient or client into care?
  • Are the placement financials causing you stress?
  • Are you unsure how to secure the best outcome?
  • Is your case complex and requires placement expertise?
  • Is the situation becoming urgent and you need help now?
  • Do you need to organise emergency respite?

At HAAA, we understand that every situation is different, so we tailor our services to suit YOU

How can a HAAA consultant support you?

  • We assist in securing the most appropriate aged care facility
  • Our RAD (bond) negotiation process often results in an improved fee structure
  • We do our best to minimize the aged care fees
  • Emphasis is placed on completing Centrelink and DVA paperwork to maximize pensions
  • If you are not quite ready for care yet, we will support you to plan ahead and be what we call ‘Aged Care Ready’
  • Our in-house property solutions division delivers options for keeping or selling the family home
Woman holding hands of man in wheelchair
HAAA is there working your case from day one until such time as your loved one leaves the facility

Let us save you not only money, but precious time too!

    • Know what you are paying for
      Professional assistance to ensure the best aged care fees and charges outcomes.
    • Pension entitlements; maximise your pension
      Representation to ensure you know what your entitlements and that your pension is what it should be.
    • Pay only what you should for aged care
      Making sure the fees and charges are fair and correct.
    • What to do with the family home
      Know your options when deciding to keep or sell – have all your questions and concerns answered.
    • Managing a RAD, DAP, RAC or DAC
      Know all your options to help make informed decisions.
    • Assets and Fees review
      Aged care fees can be reviewed periodically. Keep abreast of changes resulting in lower age care fees and greater income.

We work with a variety of cases including

  • Permanent and respite care
  • Frail aged and dementia care
  • Behavioural issue placement
  • Complex and financially difficult cases
  • Post-placement support
  • Future planning

Contact our experienced aged care consultants today and let us assist you to secure the best outcome.

1300 784 781

  • Anthony and his team guided and assisted our family in such a professional and efficient manner. I highly recommend anyone requiring advice with any aged care issues to make a time to see them. Their knowledge was so beneficial and the stress it took off me and my family knowing that they handled all the paperwork and admissions into aged care was a major advantage to us all when we were going through such a stressful time. I cannot recommend their services highly enough.

    Julie Iacobucci
  • The team at HAAA are truly amazing. I actually felt guilty that we hadn’t paid them enough for the incredible amount of work they did on such a complex case. Their dedication and stubborn persistence against the heartless bureaucracy of Centrelink together with their professionalism, compassion and understanding was what got us through a very tough 6 months. Nothing was ever too much trouble and they always carried through on what they said they’d do. Don’t let Centrelink bully you out of your entitlements; if they can win our case, they can win any case. Special thanks to Amber and Susan – the victory is so much sweeter when you’ve had to fight for it!!!

    Noelene Wilson
  • Saved time in narrowing down what we could afford and help us get a better than good deal with the nursing home. Good service, friendly helpful staff.Took a lot of pain and frustration out of the whole experience.

  • Amber has done her utmost best to assist us with my sisters finances and dealing with centr link. It has been a long process but we are getting there. I am pleased that she is doing it for us and that we do not have the worry of it. Well done Amber Sullivan. Thank you.

    Anne Aalders
  • My wife and I have engaged HAAA to advise and assist us to place family members in aged care facilities on several occasions. Also we have referred good friends to HAAA on many occasions now. In every case we and our friends have been more than satisfied, the feedback is amazing. We only have to provide a small amount of information, and inspect the recommended suitable facilities. HAAA do the rest, both before selection of the facility and afterwards, including haggling over the cost of the RAD and with the paperwork. There is no better way of dealing with the aged care placement minefield and the stress which goes with it. Also, the cost is surprisingly reasonable.

    Michael Trumble
  • Most helpful and took a lot of stress out for our family.

    Ken Parry
  • I found the staff most helpful and empathic. They put a lot of effort into obtaining the placement outcome I needed and desired for my loved one.I am more than happy to recommend HAAA to anyone in similar circumstances.

    Janet Lambert
  • Words cannot express the gratitude and respect we have for the team at HAAA, principally the pragmatic Amber, the continual persistence of Anthony and the ever so diligent Vicky, because we as a family, don\’t know how we would have coped without their services, especially having to deal with the bureaucrats at the Department of Human Services and not to mention the Department of “not so” Human Services at Centrelink. We certainly handed them a monumental challenge and with fortitude and dignity, the team came through with flying colours. We are somewhat embarrassed to say the least, with the fees they have charged, considering the enormous amount of work and frustration they had to endure and are still contending with. We cannot praise them highly enough for their continued efforts and support and have referred them on to other family members and friends. Finally, we wish to express to one and all, if you, a family member or friend, have to consider the inevitable relocation of a loved one, then we would strongly urge you to seek and engage the phenomenal services offered by the team at HAAA, for a peaceful and stressless resolution. Thanks to one and all.

    Ivan & Kathy
  • We needed to find a place for my wife urgently as she was being discharged from hospital in a few days and they said she would not be able to be cared for at home. HAAA found 3 places near our home that were suitable, organised visits, completed the paper work and advised us regarding finances. As a result of this my wife was in a Nursing Home within a few days that is 10 minutes from our house and we are happy with the care she is getting.

    James Chapman
  • Our family and friends are very happy with the aged care facility and I personally have found everyone great to deal with, ready to help and provide support whenever required. I am very thankful of all of the help I’ve received from HAAA and have recommended your organisation to quite a few friends and acquaintances.  Thank you all once again.

  • “HAAA were a great help to me when I needed to find an Aged Care Facility for my Father.

    The help I got was greatly appreciated and Amber went over and above her duties to help further with paperwork for my father.

    Would highly recommend HAAA.”

    Chris Pimm
  • “The staff have supported us at every stage of the process to place my mother in aged care. It has been a very smooth transition with often complicated aged care paperwork being handled professionally, taking a lot of the stress away from us. I would recommend HAAA to everyone in this situation.”

  • “Simply amazing!!! Could not have done this without their assistance. The aged care service, commitment and dedication is beyond the call of duty. They have saved us so much angst and trauma, words can not explain. Thank you, Amber, Anthony and Susan. We have and will continue to recommend you highly to our family and friends.”

    Ivan Loncar
  • “We were initially recommended to use HAAA by some friends who had previously used the service. Throughout the process of finding a suitable aged care facility for my brother, we have been most impressed with the professionalism and attention to detail shown. Dealing with the bureaucracy of Centrelink was worth the fee alone! Nothing was too much trouble for Amber Sullivan (at all times superbly supported by Vikki Hamilton); her negotiating skills and ongoing advice have proved to be invaluable. Amber is an excellent operator… very well organised and always on top of the numerous issues in what is a challenging and ever-changing environment. I would highly recommend HAAA for anyone needing to relocate a loved one.”

    Peter Abell
  • “The help and advice you have given in regard to assets and income assessment has been invaluable. It has helped us make an informed decision about mum’s situation. The support and assistance you provided throughout is much appreciated.”

    Judy Scarlett
  • “[Mum and Dad] are both settled in nicely…the family appreciate all the work that has gone into making this happen.”

  • Dear Angela and Brenton,
    I’ve been meaning to write to thank you for your help in placing my Aunt.  I felt so relieved after our conversation the other week too, Brenton.
    It is greatly appreciated.
  • Thank you to all of you at HAAA for your care and concern throughout the whole process of getting Dad placed.

    Kathy and Family
  • We received excellent assistance from Leanne and Anthony. The suggested Aged Care facilities were all very good and saved a lot of time. Their knowledge and tips in dealing with the selected facility was most helpful and dealt with the paperwork. Thanks.

    Ross Wadelton
  • Thanks so much to Anthony and Vicki for their assistance and perserverance in dealing with DHS in regards to my mother\’s admission to aged care. Their advice and help on the required submissions was much appreciated. Many thanks again to HAAA.

    J.T. Fam
  • Leanne, thank you so much for the unbelievable help and support you have shown and given us in regards to Dad and Mum. You are such a caring and passionate person.

    Colleen Tainton
  • Amber and Anthony were invaluable to me, helping when the decision was made that my father was no longer able to live at his house. HAAA helped immensely when it came to navigating the bureaucracy of the DHS and also helped find a vendor advocates who in turn found a real estate agent experienced in selling houses in the area and under the circumstances in which I found myself. Amber was able to provide a list of Aged Care facilities in the area that we had decided would be best for my father, He is now very happy in the one selected after we were able to inspected the facilities on the list. Thanks once again to Amber and Anthony for all there help and making a very stressful time a whole lot easier.

    Tony Herwerth
  • Hi HAAA(Qld) team, I wanted to let you know that mum passed away peacefully recently. The family appreciated your assistance in helping us with her placement which made her last days comfortable and happy at her new home. Thank you and best wishes.

    Stewart and family
  • Thank you team at Haaa (Qld). Dad is going well and very settled. Very happy with Ang and Brenton, they were extremely helpful, understanding and took the stress away making things so much easier for us to understand. Thank you.

    P. Corney
  • Dear Brenton and Angela

    I am writing to let you know that my mother, passed away peacefully last week.
    I would like to thank you both very much. Your advice and support was an enormous help to me in navigating the financial terrain and choosing the right aged care facility for my mother.
     I cannot tell you how beautifully Mum was cared for (in the aged care home you arranged for us) during the several weeks of her stay there – especially when she started to fail and was dying.
    I will happily recommend you to anybody who asks me for advice
    My very best wishes
  • Dear Angela and Brenton, You both assisted my Mum with aged care placement and ongoing support recently. Just letting you know that Mum passed away peacefully last week. My sister and I wanted to thank you again for all the support you gave us. I have recommended your services to friends in similar circumstances. Many thanks, take care, Kind regards, Craig

  • Dear Angela and Brenton I am pleased to inform you that mum is settling well at Carinity.  I saw her again today and she seemed ok. It was very nice the way the personnel cared for her upon her arrival. I wish to thank you for all your care and professional manner in helping me in this difficult chapter of my life. Thank you from the bottom of my heart. Kind regards Ileana

  • About 2 and half years ago we were in the situation of having to place Mum into aged care and their were many considerations that had to be made. We made the choice to use HAAA to help us find an aged care home. We were so glad that we did as their knowledge and expertise helped us to refine our choices , we then visited homes asked questions which allowed us to make a selection. Amber was very helpful through out this experience and helped us negotiate on the additional special service fee and Centrelink paperwork.
    About 6 months ago our Aunty moved into a Age care home and we decided to move Mum so they would be together. Again I contacted Amber who again helped (no extra charge) with the organisation and we were placed on a waiting list that has now been fulfilled.
    I would highly recommend HAAA to anybody who is looking to reduce the stress There is a cost to use their knowledge and expertise but in our situation that cost has been reduced significantly with their negotiating skills on fees.
    I cannot thank them enough.
    We highly recommended HAAA
    John & Carole
  • Thank you Brenton and Ang for finding aged care accommodation for my husband, it was more It was more than we could have hoped for, everything about the home exceeded our expectations.  Be assured I will continue to recommend your services to anyone who finds themselves in the situation we were in.  Again, thank you for your help. Jen September 2023